Skip to main content
尚未保存任何职位。

会见与理解顾客

Sales Co-worker

申请
Slacks Creek, Australia 销售和商业 兼职
位置

职位描述

职位 ID: 273453

发布日期: 20/01/2025

Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• These roles are:
o Permanent Part-time, 40hrs – 50hrs/fortnight (Product Recovery & Quality Co-worker).
o Permanent & Temporary (Until 27 April 2025) Part-time, 40hrs/fortnight (Bedrooms Co-worker).
• The shift times required to work will be spread between 8:00am to 9:30pm, Monday – Sunday.
• Thursday & Friday night availability is required, and 3/4 weekend availability is required every month.
About this work area
As a Sales Co-worker your responsibilities will include, but are not limited to:
• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
• Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
• Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

As a Sales Co-worker (Bedrooms) your responsibilities will include, but are not limited to:
• Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
• Stay knowledgeable about in-store specials, delivery options, product features and benefits.

As a Product Recovery & Quality Co-worker your responsibilities will include, but are not limited to:
• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.
• Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
• Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes.
• Maintaining a safe and secure environment within the IKEA store, always ensuring the well-being of both customers and co-workers.
We need people like you
At IKEA, work is so much more than a job. Come join us!
申请