At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers). • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
What you need to know • This role is permanent, full-time 76hrs/fortnight. • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. • You have the availability to work alternating weekend shifts (both Saturday and Sunday) & public holidays.
About this work area
As an IKEA Food Team Leader, your responsibilities will include, but are not limited to: • Leading, coaching and developing a team in a fast-paced, high-volume food environment. • Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement. • Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business. • Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency. • Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team. • Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade. • Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales. • Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment. • Working collaboratively with stakeholders across the store to contribute to overall business success.
As an IKEA Food Team Leader you are: • An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences. • Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences. • Strong commercial awareness with experience managing sales, productivity, labour and food costs. • Experience maintaining food safety standards and operational compliance within a food business. • A customer-first mindset and the ability to see the business through the eyes of the customer. • Excellent communication and stakeholder management skills. • Resilience, adaptability and a positive approach to change. • A passion for food, people and creating a great workplace culture.
We need people like you
At IKEA, work is so much more than a job. Come join us!
