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会见与理解顾客

Sales Department Manager - Kitchen Planning

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  • Stoughton, Massachusetts, United States
  • 销售和商业
  • 全职
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职位描述

  • 职位 ID: 309590

  • 发布日期: 18/09/2025

  • Why we will love you

    You’re a people-focused leader who enjoys creating great customer experiences and driving sales growth. You care about developing your team, working in an inclusive environment, and finding new ways to make an impact. If you’re ready to grow your career, lead with purpose, and bring your ideas to life, we’d love to meet you.

    What you'll be doing day to day

    As a Retail Department Manager – Kitchens, you will:
    * Deliver an exceptional customer experience, creating an inspiring shopping journey that builds satisfaction and loyalty.
    * Drive sales growth and profitability by achieving department goals and supporting overall store operations.
    * Identify and act on retail management opportunities, from managing overstock and out-of-stock items to responding to customer feedback.
    * Lead the hiring, onboarding, training, and development of your team, building strong leadership skills across the department.
    * Partner with colleagues in Visual Merchandising, Interior Design, Logistics, and other retail functions to maximize performance in the kitchen department.
    * Ensure your team has deep knowledge of our product range and services, enabling them to give customers the best advice for their homes.
    * Monitor market trends and adapt quickly to meet evolving customer needs.
    * Contribute to a workplace where the IKEA culture, diversity, and values are lived every day.

    Together as a Team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    JOB TYPE – Permanent; Salaried
    BENEFITS ELIGIBLE - Yes
    HOURS – Salaried; Retail environment. Must have open availability Monday through Sunday.

    The full salary range for this role is $74,996 - $109,100

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    *Generous paid time off, holiday and sick time
    *WiselyPay – get earned wages up to two days early
    *Paid parental leave (up to 16 weeks)
    *KinderCare tuition discount  
    *Retirement and bonus plans
    *Co-worker discount, meal deal, and referral bonus
    *Pet insurance program
    *Education assistance and learning programs
    *Safety shoe reimbursement
    *24/7 telehealth visits
    *Dental and vision plans
    *Medical and Rx plans (must work min. 20 hrs/wk)
    *A fun and inclusive work environment

    Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

    QUALIFICATIONS

    • 5 years of experience managing, leading and developing people in a retail, customer-centric environment.
    • 5 years of experience working in active sales, based on an understanding of customer needs
    The starting rate/ salary for this position ranges from 74,996 USD to 109,100 USD and will be based on relevant work experience.
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