At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity, and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • $28.31 base hourly pay rate • Above award rates and penalty rates (including Sunday and Public Holidays) • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Bonus programme (where eligible) • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information: • These opportunities are Permanent Full-time (76hrs/fortnight) and Permanent Part-time (30-60hrs/fortnight) • You will work on a rotating roster between 8:00am - 10:00pm on weekdays, and 3 out of 4 weekends (both Saturday and Sunday).
Recruitment process: • Shortlisted candidates will complete a video interview. • Successful candidates will be invited to a group interview on Wednesday 10 June.
About this work area
As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. Working across Showroom and Markethall departments, you’ll combine customer interaction with hands-on store tasks. Your responsibilities will include:
• Approaching customers, understanding their needs, and recommending suitable home furnishing solutions. • Actively selling the IKEA range and promoting services to enhance the customer experience. • Keeping your area clean, well-stocked, organised and correctly priced. • Maintaining and refreshing displays through basic visual merchandising and stock condensing. • Replenishing stock and preparing sales spaces using safe manual handling techniques. • Assembling products to ensure strong presentation and functionality. • Using IKEA systems to provide accurate product information and support order placement. • Working collaboratively with your team and other departments to deliver great results.
You’re friendly, proactive and enjoy working with people. You take pride in your work, bring a positive attitude, and are comfortable balancing customer service with hands-on tasks. You’ll be a great fit if you have:
• A warm, approachable and confident communication style. • A strong work ethic with the ability to take initiative and work independently. • A collaborative mindset and enjoy working as part of a team. • Good organisation skills and attention to detail. • Comfort with physical work, including manual handling and maintaining displays. • A genuine interest in home furnishings and customer experience.
Preferred experience: • Background in retail, customer service or showroom sales. • Experience in a fast-paced, customer-focused environment. • Confidence in supporting sales and achieving targets or KPIs.
We need people like you
At IKEA, work is so much more than a job. Come join us!
