At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights). • $29.59 base hourly pay rate for kitchen planning roles + penalty rates (including on weekends, public holidays, and late nights). • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • Rosters published 4 weeks in advance. • 15% Co-worker discount • Subsidised meals and complimentary drinks in our Co-worker restaurant • Free uniforms provided • Free Co-worker parking • Bonus programme (where eligible) • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) • 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information: The roles available are: o Permanent Full-time 76hrs per fortnight o Permanent Part-time 40-60hrs per fortnight • You must be available to work a rotating roster with shifts scheduled between the hours of 8:00am and 10pm and 3 out of 4 weekends (both Saturday and Sunday).
About this work area
As Sales Co-worker your responsibilities will include: • Ensure the sales areas are always stocked, well-presented, attractively merchandised, and correctly priced. • Assisting customers in understanding their needs and actively selling the IKEA range. • Being an IKEA product and service expert - learning about product features, benefits, and promotions, and using the relevant IT systems to be able to provide accurate information, and book orders and services. • Preparing sales spaces for replenishment by condensing stock using safe manual handling techniques • Assembling IKEA products according to proper assembly methods and instructions to ensure complete functionality and strong presentation. • Building strong relationships with your team and departments across the store to contribute to a collaborative, inclusive working environment.
Kitchen Planning Specific: • Supporting customers throughout their kitchen design journey using our kitchen planning software. • Designing inspiring and practical kitchen solutions with customers in one-on-one planning appointments. • Actively approaching customers, asking insightful questions, and advising them on the best kitchen solutions for their lifestyle and space. • Following up with customers after their initial planning appointment offering further advice, answering questions, and helping them move closer to their dream kitchen.
As Sales Co-worker you are or have: • A passion for home furnishings and sharing the IKEA range with our visitors. • Energised by meeting many visitors daily and proactively supporting them with your always friendly, helpful, knowledgeable approach. • High level communication skills and strong problem-solving abilities. • An authentic approach to generating sales, paired with a professional, self-motivated approach towards achieving sales targets and KPIs. • A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team. • A curious and self-driven learner with proficient computer skills and the ability to learn the technical aspects of the IKEA range and digital planning tools. • You prioritise safe work practices and are comfortable with physical work and regular manual handling.
We need people like you
At IKEA, work is so much more than a job. Come join us!
