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会见与理解顾客

Kitchen Planner

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  • West Midlands, United Kingdom
  • 顾客关系
  • 兼职
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职位描述

  • 职位 ID: 289544

  • 发布日期: 09/05/2025



  • IKEA Birmingham are looking to welcome a Kitchen planner to the team.

    A kitchen planner at IKEA is like a design wizard, turning customer dreams into reality by crafting stylish, functional kitchens with a sprinkle of creativity, a dash of product expertise.

    WHAT WE OFFER

    • The Start Date of employment will be: 21st of June
    • We have 2 contract sizes
    39hrs working 5 days over 7 with every 2nd weekend off
    30hrs working 5 days over 7 with every 4th weekend off.
    • The starting salary for the 39hr contract is £25,860 - 30hr contract £19,890 per annum.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • Free healthy meal option, salad bar, fruit, and hot/cold drinks​
    • Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you

    ..as well so much more! Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


    WHAT YOU'LL NEED TO HAVE

    • Experience in kitchen planning is advantageous, although not required as full training is provided.
    • Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen.
    • Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer.
    • Confident in using computer software.


    WHAT YOU’LL BE DOING ON THE DAY TO DAY

    • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.
    • Support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.
    • Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
    • Calling future customers to secure bookings and developing a personal follow-up routine with your customers
    • Closing the sale and securing payments both in store and remotely.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION –

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV and a cover letter with your application so we can get to know you better.
    • Shortlisted candidates will be required to complete a short video interview with pre-recorded questions
    • Shortlisted candidates will be invited by email to a face-to- face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email Recruiter fiona.currie@Ingka.ikea.com and I will be happy to help!












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