Skip to main content
Ikea member of staff helping customers use touch screen
会见与理解顾客

Online Content Leader, Service Office Helsingborg

申请
  • Ödåkra, Sweden
  • 营销与沟通
  • 全职

职位描述

  • 职位 ID: 286081

  • 发布日期: 04/04/2025

    • Who you are
    Are you ready to take lead in developing Sweden´s largest retail site – IKEA.se – converting visitors into customers by inspiring them with the IKEA range and home furnishing solutions meanwhile offering rewarding experiences, making them want to buy, visit and return for more? Then you should have a look at what we can offer you!

    As a person you are a true leader passionate about people, omnichannel- and online retailing, IKEA’s purpose and continuously driving better performance and business. You have a passion for creating an IKEA fit for the omnichannel retailing future and living the change process that comes with it. You always put customer first and know what consumers expect today and in the future.

    For this role we believe you have knowledge and experience of leading teams within different disciplines within E-commerce like content, search optimization and visual merchandising. You have experience from leading in change in a complex business
    environment and find that as a positive challenge.
    You have a good knowledge of online retailing and the expectations from customers that you need to meet and exceed today and tomorrow when it comes to online
    experience and what drives engagement and conversion.

    Finally, you have strong interpersonal skills with the ability to build trustful relationships as well as ability to coach and influence a team of co-workers while communicating in an inspirational way (Swedish & English) with the IKEA tone of voice.
    Your responsibilities
    In the role as Country Online Content Team Leader, you are responsible for leading a team of 9 online specialists, optimizing, localizing and creating world class content for IKEA.se and the APP to drive visitation, engagement and conversion as well as strengthen the IKEA brand.

    YOU WILL (among other things) ;

    •Lead, coach and develop an operational online content team, securing competent and high performing coworkers that will strongly contribute to reach the common objectives and goals
    •Be responsible for the online content direction and operations on the market, transforming strategic and tactical commercial plans into reality.
    •Further develop and lead the processes needed to, in an effcient way, secure an integrated and high qualitative online content in writing and Visuals.
    •Actively cooperate with all key stakeholders across the organization to secure an excellent online customer experience.
    •Proactively contribute to IKEA business plan, commercial plan, and commercial calendar process and provide input to key stakeholders to feed business plan and market input.
    •Be a visionary leader and creator in driving an open and sharing climate, be a role model of the IKEA values, and contribute to the transformation of IKEA.

    In this role you report to the Country E-commerce Manager.
    About this work area
    The mission of our online team is to turn visitors into happy customers. We’re a diverse group of digital fanatics who work together to lead our business development and operations across digital channels to inspire and convert people with the IKEA range wherever they are – on a bus, in the waiting room, at an IKEA store or at home on the sofa. If you feel ready to lead our team to success, we look forward to meeting you!
    Questions and support? Let's connect!
    The position is permanent, fulltime and located in Helsingborg.

    The advert is open until 20 April, but we appreciate your early application.

    For questions regarding the job, please contact Marie Prevolnik, marie.prevolnik@ingka.ikea.com
    For questions regarding the recruitment process, please contact Johan Rosengren, johan.rosengren3@ingka.ikea.com.

    We are looking forward to getting to know you soon!


申请

相似职位

查看我们提供的所有机会