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会见与理解顾客

Circular Sales Specialist - IKEA Goyang

申请
  • Goyang-Si, Gyeonggido, South Korea
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 297714

  • 发布日期: 02/07/2025

    • Who you are

    • You have a passion for selling, reaching your goals and getting the best for IKEA customers.
    • You have the IKEA values accurately reflect your own values.
    • You understand the competitors and your local market.
    • You have the right attitude and behaviour to sell actively and help customers to buy.
    • You are understanding of customer behaviour.
    • You are understanding and active use of the Selling the IKEA way and Pricing the IKEA way manuals.
    • You have ability to make things happen by championing flexibility, speed and simplicity.
    • You have a considered decision-maker.
    • You have ability to take responsibility and delegate when necessary.
    • You are a good communicator who speaks to co-workers and customers in a friendly and engaged manner.
    • You have ability to numeracy and computer (Excel) literacy and analytical skills.
    • You have ability to lead business through people by demonstrating strong leadership capabilities.

    A day in your life with us

    • You ensure that the Circular hub, both in-store and online, is in excellent shape, fully stocked, and commercially presented to deliver a great customer experience.
    • You make sure that merchandising basics are in place, steer customers toward optimal sales channels, and present the IKEA product range in a way that inspires and satisfies.
    • You leverage the different IKEA sales and communication channels, as well as IKEA know-how, to create the best commercial outcomes for various customer needs.
    • You take ownership of your department’s commercial goals and secure that the established action plan delivers on all circular and commercial priorities.
    • You follow up on sales performance and take proactive actions to improve results by using proven solutions and identifying opportunities for improvement.
    • You implement and train co-workers in commerciality and selling techniques to enhance the customer shopping experience in the Circular hub.
    • You work closely with the Selling team and other functions to improve and optimize product flows to Recovery, especially during range changes, launches, campaigns, and outgoing processes.
    • You promote IKEA’s social and environmental commitments and collaborate with your team to contribute to sustainability and circularity goals.
    • You support product quality and safety efforts by reporting potential issues and ensuring all required product information and warnings are clearly communicated to customers in the Circular hub.
    • You support the Product Quality & Recovery Manager by indirectly leading the team together with other specialists—assigning tasks and supervising daily operations when required.

    About this work area

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

    If you have questions regarding recruitment process, please contact to

    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    [서류 반환 정책]
    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.

    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.

    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
申请

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