At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers). • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information: • This role is Permanent Full-time, 76hrs/fortnight • Applications close Thursday 17 July 2025 · The internal job title for this role is Shopkeeper • The shift times are between 08:00am to 9:30pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday).
About this work area
As Shopkeeper your responsibilities will include: • Leading the Living Room and Home Storage areas, supporting your team to focus on achieving sales goals and educating customers on life at home with IKEA. • Working side by side with your team on the shop floor, mentoring, coaching, and building competence with a commitment to building succession and supporting their development. • Having a deep understanding of the range and staying on top of what’s trending locally, so you can identify new opportunities within the local market. • Keeping your departments looking great and easy to shop, making sure customers have a smooth and enjoyable experience. • Inspiring your team to see how their work connects to the bigger picture, encouraging a culture where everyone’s motivated to do their best. • Responding to customer feedback and identifying commercial opportunities to increase sales. • Managing accurate range forecasting, sales steering, and quickly adjusting when needed to meet volume commitments.
As Shopkeeper you are or have: • Spent at least two years leading a team in a busy retail environment and know how to achieve sales and profit goals. • A genuine love for home furnishings and understand what local customers want, helping you sell smarter. • Knowledge of how to build a strong team, support their growth, and plan for the future—while living the IKEA values. • Confidence with tech and enjoy helping co-workers and customers embrace digital tools in an omnichannel environment. • Great at working with different teams and can get your message across clearly to anyone in the business. • Planned and delivered sales strategies that work across an omnichannel environment. • Comfortable with change and know how to guide your team through it smoothly. • Speak in a way that’s clear, motivating, and respectful—and people listen because you know your stuff
We need people like you
At IKEA, work is so much more than a job. Come join us!
[1] https://www.youtube.com/embed/8x_g3CQMWqI References
