Platform Leader Infor M3 in SCD, Data & Technology

IKEA Group brings together three core businesses: Retail Concept, Range and Supply. Together we work constantly to improve the IKEA offer and make it more accessible for the many people. IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business unites, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.

Together we create a workplace where everyone feels free to be themselves, to experiment, try new ways, and dare to ask, “What if…?”. We believe in everyday personal growth and offer the opportunity to develop your career globally. At IKEA we have a vibrant culture where ideas are heard, where there is opportunity to learn new skills and where the goal always is “To create a better everyday life for the many people”. We give down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles. We offer this position in a fast-paced, truly global environment with an endless supply of challenges and development opportunities.

The Platform Leader will work as a technical advisor for internal customers with Business Applications, Infrastructure, security for  Infor M3 Digital Food Platform. You will lead the technology development and operations for the IKEA Food M3 platform and its surrounding applications that support the IKEA Food business within the core processes of Supply Chain Planning, Operations, Logistics Fulfilment and Wholesale/Finance.

More specifically, in this role you will:

• Develop & Coach Basis team members onsite & offshore, defining and securing the capacity and competence needed to ensure high availability and excellent experience
• Responsible for the M3 Platform Roadmap, continuously building on the synergies between the various components, while also anchoring the direction for the future
• Accountable for M3 Basis, setup, upgrades, change release, performance monitoring, capacity management, utilizing enterprise standards/tools & drive trouble shooting, root-cause analysis, issue resolution and escalations
• Partner with service providers and IT functions to prioritize & protect our investment leveraging Infor Cloud Suite and AWS services.
• Monitor, analyse, and identify trends for system performance and resource utilization, with a cost-conscious mindset.
• Responsible for Disaster Recovery and application and platform resiliency options.
• Partnering closely with product teams and Software Engineers to solve sophisticated problems.
• Project Management for Basis related projects.

IKEA are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together as an enabler for IKEA to become an even better home furnishing company in the future. The IKEA Food business have also been on a transformation journey for many years to be more integrated into the overall IKEA business, organization and Way of Working. On this journey we’re doing some amazing things in the IKEA Food Supply Chain; therefore, we need some amazing people – this position is not an exception.

You will be part of IKEA Supply and the Supply Chain Development organization with focus on the IKEA Food business. We lead the supply agenda across several functions and work together with all business areas, different business unites.

To be successful in this job you have:   

• Experience: Proven experience leading digital delivery and transformation programs; strong knowledge and more than 5 years of experience in working with large-scale ERP platforms in an integrated end-to-end landscape, for infor M3 platform
• Business and technology acumen: Strong understanding of both business needs and technology capabilities.
• Leadership: Ability to lead cross-functional teams (remote and on-site) and delivery practices.
• Delivery approach: Experience with agile delivery methods and product / platform management.
• Communication: Strong communication and stakeholder management skills.
• Work style: Comfort working in a fast-paced, dynamic environment.

In this role you will report to our M3 Food Platform Manager within Supply Data & technology.

The IKEA culture and values are crucial for our business and day-to-day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.

If you have any questions about the role, please reach out to Jean-Marc Buret (jean-marc.buret@inter.ikea.com), Platform Manager Infor M3 Food in D&T SCD.

This position is located in Pratteln, please also note that we do only handle applications in English and no applications coming in by email. We look forward to receiving your application at the latest on the 24th of November 2025.

You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Generalist, Davide Di Milia at davide.di.milia@inter.ikea.com.