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Ikea member of staff helping customers use touch screen
会见与理解顾客

In-Home Planner-IKEA In-Home Services

申请
  • Norfolk, Virginia, United States
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 296627

  • 发布日期: 20/06/2025

    • Why we will love you

    Minimum 2 years of relevant work experience.
    Vocational Tech education, wood shop classes experience welcome.
    Must have a valid driver’s license, current auto insurance, and reliable transportation.
    Space layout experience preferred.
    Previous measuring experience preferred.
    Customer service and sales experience.
    Experience with computer technology (Microsoft Office Suite, Salesforce, and others).

    Job Type: Permanent, Full-time
    Location: Client's homes throughout the Norfolk area
    Benefits eligible: Yes
    Pay Range:$19.57-$27.83


    "Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

    What you'll be doing day to day

    As an In-Home Kitchen Planner, initiating the kitchen planning process to create tailored design solutions, you will:



    Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology.

    Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate.

    Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs.

    Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents.

    Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction.

    Assess customers’ needs and promote the service that fits best.

    Understand the store and department action plans. Actively contribute to achieving your department's goals.

    Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer.

    Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store.

    Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
    Generous paid time off, holiday and sick time
    WiselyPay – get earned wages up to two days early
    Paid parental leave (up to 16 weeks)
    KinderCare tuition discount  
    Retirement and bonus plans
    Co-worker discount, meal deal, and referral bonus
    Pet insurance program
    Education assistance and learning programs
    Safety shoe reimbursement
    24/7 telehealth visits
    Dental and vision plans
    Medical and Rx plans (must work min. 20 hrs/wk)
    A fun and inclusive work environment




    The starting rate/ salary for this position ranges from 19.57 USD to 27.83 USD and will be based on relevant work experience.
申请

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