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会见与理解顾客

Kitchens Planning and Selling Assistant

申请
  • Nottingham, Nottinghamshire, United Kingdom
  • 销售和商业
  • 兼职

职位描述

  • 职位 ID: 295186

  • 发布日期: 10/06/2025



    • IKEA Nottingham are looking to welcome Kitchen Sales & Planning Assistants to join our hardworking Sales team.

    Are you passionate about transforming kitchens into culinary paradises? Do you excel at making customers feel at home? Join our team as a Kitchen Sales & Planning Assistant! You'll guide customers through kitchen solutions and help create their dream kitchens. Ready to lift some pots and make sales magic? Apply now and let's create something amazing together.


    WHAT WE OFFER

    • The Start Date of employment will be: 6th July
    • Competitive hourly rate of £12.60 per hour.
    • 30 & 39 hours weekly, working 5 days over 7 & working 3 out of 4 weekends per month. The working hours are between 9am to 9:30pm
    • We can discuss flexibility to match your life and our business needs during the interview.
    • Due to health & safety you must be 18 years of age for this role.
    • Kitchen school training up to 2 weeks.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
    • Free healthy meal option, salad bar, fruit, and hot/cold drinks

    ...as well so much more!

    Click below for a full list of our benefits:
    https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310


    WHAT YOU'LL NEED TO HAVE

    • Experience in kitchen planning is advantageous, although not required.
    • You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
    • You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs.
    • You take initiative, make well-informed choices, and actively engage with your daily tasks.
    • Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer.
    • You have experience working in a customer oriented business, working closely with sales targets and customer conversion rates.
    • Confident in learning and working with a variety of computer programmes including Microsoft Office suite and Kitchen Planning Tools.
    • Competence in using phones and emails to follow up on our customers (no cold calling).


    WHAT YOU'LL BE DOING DAY TO DAY

    • Essential kitchen training for 2 months when joining at Nottingham IKEA, followed by external specialist training for 2 weeks.
    • Planning & Designing kitchens for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate.
    • You actively engage with our customers identifying their needs, inspiring and advising them on the best solutions for their life at home.
    • You are always enthusiastic about the range, curious to learn the stories behind the products and their design
    • You support maximising sales by ensuring the Kitchen Sales areas is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
    • Support with responding to the customer emails, securing payments both in store and remotely.
    • You will communicate with customers in a variety of ways, including phone calls, emails & texts starting from pre appointment calls, and continuing through planning and purchase of their kitchen.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to-face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email me at james.fraser1@ingka.ikea.com and I will be happy to help!












申请

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