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Ikea member of staff helping customers use touch screen
会见与理解顾客

Sales Coordinator - Commercial Activities

申请
  • Slacks Creek, Australia
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 292368

  • 发布日期: 29/05/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $29.71 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)


    Additional information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • Applications close Wednesday 11th June 2025
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts (8am to 9pm). You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    About this work area

    About this work area
    As a Sales Coordinator your responsibilities will include, but are not limited to:
    • Coaching and supporting co-workers to maximise sales and deliver a positive customer experience.
    • Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
    • Contributing to the store’s Commercial Team by optimising the IKEA Family loyalty program to grow our core customer base, increase sales across the IKEA range, and support long-term growth and profitability.
    • Deliver IKEA Family training and workshops, and provide one-on-one support to build co-worker competence, support development, and drive overall sales growth.
    • Ensure retail foundation is in place for IKEA Family, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting; by working closely with the store Commercial Team.
    • Managing and adjusting sales space capacities to secure high stock availability using system-based (SLM) parameters.



    As a Sales Coordinator you are:
    • Passionate about people’s everyday life at home and home furnishing.
    • Able to able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
    • Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
    • Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment.
    • Comfortable with coordinating your team, setting priorities and delegating responsibility.
    • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
    • Looking to develop and grow within the business.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
申请

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