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会见与理解顾客

Sales Coordinator (Kitchen Planning)

申请
  • Springvale, Victoria, Australia
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 297716

  • 发布日期: 28/07/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $29.71 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • This role is Permanent Part-time, 76hrs/Fortnight
    • Applications close Monday 11 August 2025
    • The internal title for this role is Sales Coordinator
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    About this work area

    As a Sales Coordinator your responsibilities will include, but are not limited to:
    • Supervising and coordinating the daily operation of the team.
    • Supporting daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
    • Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
    • Acting as the primary point of contact for customer care, ensuring high-quality service and satisfaction.
    • Providing technical support to customers post-purchase to ensure satisfaction and resolve any issues.
    • Developing and executing strategies to improve sales project conversion rates.
    • Identifying and addressing factors leading to appointment cancellations to minimize their occurrence



    As a Sales Coordinator you are:
    • Passionate about people’s everyday life at home and home furnishing.
    • Able to able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
    • Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
    • Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment.
    • Comfortable with coordinating your team, setting priorities and delegating responsibility.
    • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
    • Looking to develop and grow within the business.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
    [1] https://www.youtube.com/embed/8x_g3CQMWqI
    References

    Visible links
    1. https://www.youtube.com/embed/8x_g3CQMWqI
申请

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