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会见与理解顾客

Online Range Team Leader, IKEA Taastrup (Head Office)

申请
  • Taastrup, København, Denmark
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 298138

  • 发布日期: 10/07/2025

    • Why we will love you

    To support our growth and take the next step in our E-commerce journey, we are looking for a forward-thinking Online Range Team Leader with a growth mindset. You come with a lot of experience within E-commerce and Omnichannel from Retail, and have experience in leading a small team.

    Who are you

    You have a passion for planning, implementing, and following up on the work that has been delivered. At the same time, we are working on the right tactics to achieve our ambitious goals. Can you be the spider in the web when it comes to identifying growth opportunities in the digital space, managing the online range, and collaborating with various stakeholders to achieve business goals to ensure a strong digital presence and sales performance?

    We expect you to lead, develop and secure excellent range presentation, performance and engagement both within your Range team in Selling but also cross functional in the whole E-commerce team and beyond – to enable performance steering and people support to add value to the many people and inspires a home furnishing movement for both web, App and our 6 stores in an Omnichannel reality.

    Key Skills:

    • The role requires strong data analytical, problem-solving skills and a deep understanding of the performance metrics for sales.
    • Minimum 5 years of experience in E-commerce.
    • Danish in both speech and writing is a prerequisite.
    • The ability to work in a fast-paced, changing environment.
    • Self-driven with a strong and positive “can-do” attitude.
    • Deep knowledge of how data and insights about customer interactions and behaviour can be translated into seamless solutions to grow the online product range and achieve sales targets.
    • Experience in how to connect the shopping experience design in all touch points and securing the commercial range and service offers to meet customer demands and needs, both today and tomorrow.
    • Broad knowledge on how to optimize the customer experience across physical and digital touchpoints to increase the likelihood that customer visits convert to sales.
    • Knowledge of how to analyze and identify opportunities for add-ons, cross- and up-selling of retail products and services to fulfil customer needs.

    A day in your life with us

    Lead, coach and develop a high-performing ‘Online Range Team’ of two colleagues, to support and contribute to reaching the common objectives and goals.

    Working with UX and using data analysis to make informed decisions, and ensuring the online range is integrated with other sales channels.

    Facilitate and support the E-commerce team within range areas to deliver the strategic directions and growth plan ambitions, including the complete and coordinated offer and enable relevant stakeholders to take actions for implementation.

    Work with various stakeholders to monitor online sales and gross margin performance, identify deviations, and activate the business via Business Leaders.

    Act as a member of both the Selling and E-commerce team to proactively contribute to Selling plans and output to deliver to the common objectives and goals.

    Your motivation:

    • A natural interest in analyzing challenging data sets.
    • Motivated by the IKEA culture and values, and the unique IKEA range.
    • Motivated by increasing customer value and thinking customer first.
    • Energized by contributing to overall success and results through collaboration.
    • Passionate about understanding the behaviors of the many people, the local Life at Home and current Home Furnishing trends.
    • Motivated by finding new ways through co-creation with colleagues and other IKEA units.

    Our team within IKEA

    You will be part of the Selling team in Head Office in IKEA Taastrup, while most of your everyday work will take place in a matrix corporation with E-commerce consisting of 11 specialists covering all areas of the online business. You will lead 2 Online Range Specialists.

    Questions and support? Let's connect!

    Do you have any questions regarding the recruitment process, then contact Senior Recruiter Mette Forsberg at mette.forsberg@ingka.ikea.com.

    Do you have any further questions about the position then contact E-Commerce Manager Mette Thelin at anne.mette.thelin@ingka.ikea.com

    Please note that we do not take applications sent by e-mail.

    Other information

    • The position is 37+ hours per week on an individual contract. Overtime can occur and is reflected in the salary. Salary is within IKEA's banding, based on your experience and competencies and will include pension.
    • We have various staff benefits including private health insurance, massage, co-worker restaurant, co-worker discount, discount club with external partners, yearly gift and bonus.
    • Hope for a start date: 1st of September 2025 or as agreed.
    • Due to summer vacation, you can expect a longer response time.
    • Note that Danish in both speech and writing is a prerequisite.
    • Please apply in English as our Country Selling Manager does not speak Danish.
申请

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