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会见与理解顾客

Retail Sales Team Leader

申请
  • Tempe, New South Wales, Australia
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 298844

  • 发布日期: 12/07/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent, Full-time, 76hrs/fortnight.
    • Applications close Wednesday 2 August 2025
    • You must have the availability a rotating roster between the hours of 8:00am to 10:00pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday).

    About this work area

    As a Sales Team Leader, you have a great opportunity to develop your career and grow with IKEA.

    As Sales Team Leader your responsibilities will include:
    • Driving sales performance by understanding our customers’ needs, analysing the local market, and monitoring competition, and acting quickly to prioritise products and services that enhance profitability.
    • Responsible for operational execution of activities and ways of working, while also taking responsibility to continuously improve these locally.
    • Developing comprehensive range knowledge and sharing insights, features, and benefits with customers, team members, and commercial partners to maximise sales.
    • Ensuring a seamless customer experience across channels, acting on customer insights to exceed expectations.
    • Leading and motivating team members, and collaborating with commercial partners, to maintain inspiring, organised, well-stocked retail shops, ensuring the IKEA product range is presented in an engaging way that customers find easy to shop.
    • Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results.



    As Sales Team Leader you are:
    • Passionate about home furnishings and curious about life at home.
    • Proactive and high-energy, motivated to actively engage with customers to support them in their buying decisions.
    • Skilled in understanding customer behaviour, motivations, and needs, and effectively applying this knowledge to find solutions and drive sales.
    • Experienced leading a team of direct reports (minimum 1 year) including team development - coaching, building competence, managing performance, and creating a talent pipeline for future leadership roles.
    • What we call a ‘restless doer’, adaptable. driven by curiosity, enthusiasm, and a desire to create a better everyday life for the many people.
    • Proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.
    • Looking for an opportunity to grow and develop your retail leadership career with IKEA.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
申请

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