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会见与理解顾客

Retail Supervisor (Self Serve Warehouse)

申请
  • Tempe, Australia
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 288612

  • 发布日期: 03/05/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $29.71 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • The internal job title is Sales Coordinator
    • The availability required to work will be spread between 8:00am to 10:00pm, weekdays and alternating weekends (both Saturday and Sunday).

    About this work area

    As Retail Supervisor your responsibilities will include, but are not limited to:
    • Coordinating and supervising daily operations of the Self Serve team to ensure efficient, safe, and customer-focused fulfilment processes.
    • Supporting both planning and hands-on execution of key tasks, such as condensing stock, restocking products, unloading pallets, and recycling materials.
    • Providing feedback on team performance, identifying areas for improvement, and implementing solutions to drive commercial outcomes and operational excellence.
    • Maintaining a clean, safe, and organised work environment, ensuring compliance with all safety protocols and SOPs.
    • Managing inventory systems to maintain accurate stock levels and ensure the Self Serve warehouse is well-stocked, tidy, and presentable.
    • Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.
    • Sharing specialist knowledge of IKEA’s product range, services, and tools to strengthen team capability, while showing initiative in taking on added responsibilities.



    As Retail Supervisor you have:
    • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
    • Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks.
    • A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
    • Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth store operations.
    • A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function.
    • Energised by continuous learning and personal growth, with a 'renew and improve' mindset that embraces change, and drives ongoing improvement.
    • Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
申请

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