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会见与理解顾客

Showroom Sales Assistant (Kitchen Planning)

申请
  • Tempe, Australia
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 288301

  • 发布日期: 29/04/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $28.59 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role Permanent Full-time 76hrs/fortnight.
    • The internal job title is Sales Co-worker
    • Rotating roster, with shift ranging between 8:00am to 9:30pm, weekdays and be available to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    RECRUITMENT PROCESS AND KEY DATES
    • If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
    • If your application is progressed, you will be invited to attend an in-person interview with the hiring team.
    • Successful candidates will commence their employment at IKEA with induction sessions scheduled for Monday, 26 May 2025, and Tuesday, 27 May 2025, from 9:00am to 5:00pm.

    About this work area

    As Showroom Sales Assistant your responsibilities will include, but are not limited to:
    • Be an IKEA Ambassador by understanding that you impact our customer’s experience by offering tailored solutions and answering questions related to their kitchen and home furnishing needs.
    • Actively approach customers to identify their needs by asking insightful questions and advising them on the best kitchen solutions for their lifestyle and space.
    • Support customers throughout their kitchen design journey using our 3D kitchen planning software and accessory workshops, building strong and lasting relationships.
    • Follow up with customers after their initial planning appointments through telephone or email, offering further advice, answering questions, and helping them move closer to their dream kitchen.
    • Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced to create an inspiring shopping experience.
    • Build strong relationships with your team and other departments, contributing to a collaborative, supportive, and inclusive working environment.
    • Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers.



    As Showroom Sales Assistant you are or have:
    • Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
    • A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
    • A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
    • An authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs.
    • Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs.
    • A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
    • Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
    • A safe and adaptable approach to physical tasks, including manual handling, repetitive movements, and lifting.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
申请

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